Sign in across multiple devices
To protect your privacy and personal information, Go365 has an additional layer of security in place: the 2-factor authentication process.
If you are signing in from a new device, or it has been a while since you’ve signed in, Humana will respond with this message: “We don’t recognize the device you’re using.”
You can then follow these easy steps to get access:
- Select “Sign in” and complete the steps to confirm your member information.
- Humana will email or text you a confirmation code, good for 20 minutes.
- Enter the code on the website.